Sofon provides software-based Quote-to-cash and CPQ solutions for companies with customer specific products and services. We help companies to achieve growth, cost reduction and quality improvement.
Guided selling simplifies, accelerates and improves the sales process of customer specific products or services. It helps sales employees to easily and quickly translate customer needs and requirements into professional quotations and orders. It helps potential buyers of products or services to choose the product best fulfilling their needs and to guide the buyer to a buying decision. With Sofon Guided Selling software you can achieve this.
Sofon's ambition is to achieve worldwide recognition and be acknowledged as a leading player in the field of services and software with respect to quote and contract management. To accomplish this mission, Sofon is always guided by certain core values. These are the quality criteria that Sofon products and services can be evaluated on.
At Sofon, the customer comes first. The development of our services and software modules are closely aligned with the wishes and needs of our customers. The customer is the most important discussion partner when we define our development agenda.
Integrity, honesty and reliability create the foundation of every relationship we build. We are always looking for a win-win situation with our customers. With the interests of both parties at heart.
Sofon wants to offer realiable solutions that are based on capturing knowledge in models. This information can be easily managed and modified using our software. This allows Sofon to incorporate the maximum amount of flexibility and reliability.
Quality is essential for starting a lasting partnership with our customers. This means that we focus internally on adjusting our attitude, approach, culture and our work method. This manner of working constantly develops our employees’ skills and improves their performance. In practice, this leads to real changes in behavior.
Sofon encourages itself and its customers to develop further and to optimally use opportunities. Sofon is convinced that only passion and conviction lead to innovative ideas. To do so, an organization must have a strong capacity to learn.
Sofon wants to nurture a culture where people can develop and get the best out of themselves. This makes self-confidence a crucial factor. Self-confidence grows especially when you obtain personal success and experience it as such. Important conditions that Sofon provides are clear agreements about personal and business results.
In a collaboration the core values that really reflect their meaning are customer focus, dependability, quality consciousness, personal success and groundbreaking results. And this leads to the team result feeling like it is a personal success. The artistry here is to create an infrastructure where collaboration arises spontaneously.
Stating and communicating a mission is only useful when everyone is ready to be guided by it in their daily actions. Internally and externally. I believe we can only be successful if we all go for it!
Our mission is to offer organizations and companies a helping hand. That is what Sofon aims for. As a supplier of sales support software, we think in terms of solutions rather than problems. Ultimately, our goal is to contribute to higher sales productivity, increased sales win rate and cost savings for our customers. Our customers’ success is our success!
Sofon achieves this using IT for quote and contract management, product configuration and calculation. The challenge that many organizations and companies are faced with is how to rapidly anticipate changing circumstances. And still maintain quality. Achieving this means increasing a competitive position because customers are always provided with the right solution. Sofon consultants make this possible using standard software developed by Sofon.
Organizations and companies have to increasingly adapt to the needs of their customers. This calls for specific products and services. Sofon focuses on optimizing and controlling the process of specifying, managing and achieving the customer's needs. This often goes hand-in-hand with increasing complexity to create tailor-made quotes and/or contracts meeting the specifications of the customer.
Customers expect delivered products and services to have a certain quality. However, this is not always obvious for organizations and businesses, because they must deal with ever-changing markets. Sofon offers a solution where knowledge about products and product processes is easily recorded, and can also be accessed – quickly and error-free – when the (potential) customer requests a proposal. This makes it possible to guarantee optimal coordination of the entire “purchase-production-delivery-installation-service” chain.
Sofon provides standard software that specifies all knowledge required about agreements between customers and their business in so called ‘models’. In addition to product information, information is also recorded about conditions that are important for delivery, installation, training and invoicing. The life cycle of quotes and contracts can also be managed. To build models, no programming knowledge is needed, solely knowledge of the relevant business.
Models are built in an evolutionary manner by the client’s model builders or, if desired, by Sofon consultants. This means that we start with a simple preliminary model that evolves using feedback from employees and is improved and developed into the finalized model. This method guarantees an understandable and usable solution. It is a solution that can be constantly enriched with new knowledge to increase in value.